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How to Win New Customers covers the process of expanding the customer base. In some instances this m.

Headway Academic Skills can be used independently or alongside a general English course book such as.

Headway Academic Skills can be used independently or alongside a general English course book such as.

Headway Academic Skills can be used independently or alongside a general English course book such as.

For courses in Counseling Theories and Techniques. Theories of Counseling and Psychotherapy: Systems.

The concise manager's guide to making the most of CRM. CRM techniques for enhancing customer service.

Globalization has often been understood as an impersonal and abstract phenomenon. Whether in everyda.

This best-selling, easy to read, communication systems book has been extensively revised to include .

3rd edition. The 7-day productivity makeover. Beat the clock Ace deadlines delegate like a pro.

Who we are, what we believe and everything we stand for, goes from theory to reality when we communi.

Forword by Harvey Mackay A Modern Parable for Business Business, like any adventure, begins wi.

For every retailer that wishes to learn how to achieve their potential in Retail. The Retail Handboo.

Ravi Kalakota and Marcia Robinson have created a timely follow-up to the best-seller on this crucial.

A balanced, holistic approach to understanding business analytics. This book provides students with .

This textbook is designed to help students develop their communication skills by using an optimal bl.

This book provides practical applications of writing in vocational/technical fields, Presenting clea.

Appropriate for one-year transport phenomena (also called transport processes) and separation proces.

Business Communication: Concepts, Skills, Cases and Applications, 3e builds on the strengths of the .

This bestselling textbook offers a comprehensive introduction to the theory and practice of e-busine.

Auditing is a multi-dimensional subject. The scope of auditing is not only restricted to financial a.

Writing in English has become an indispensible tool today. This highly practical course book shows h.

Featuring works from well-known theorists, this collection of classic and contemporary readings in o.

COMMUNICATION SKILLS FOR PROFESSIONALS, 2/E.

NEW video material for every level, bringing the world of business into the classroom Practical, fun.

The second edition of Business Communication is specially designed to meet the requirements of postg.

Starting with a broad overview of the meaning and scope of ethics and the development of ethical tho.